Privacy Policy

1. Information We Collect

We collect information needed to provide, secure, bill, and support Ringringa:

• Account information, such as email address, login credentials, and profile data.
• Contact and support information you send to us.
• Calling information, such as phone numbers dialed, timestamps, duration, status, rates, and billing metadata.
• Payment records, such as purchase amount, currency, transaction IDs, refund status, and billing history.
• Device and usage information, such as browser, IP address, approximate location, logs, diagnostics, and security events.

Ringringa does not store full card numbers. Card and wallet payments are handled by our payment processors.

2. How We Use Information

We use information to:

• Create and secure your account.
• Connect calls, calculate rates, deduct credits, and show call history.
• Process payments, refunds, chargebacks, tax records, and fraud checks.
• Provide customer support and respond to billing or service questions.
• Monitor reliability, troubleshoot issues, prevent abuse, and improve the service.
• Comply with law, telecom rules, payment-provider requirements, and lawful requests.

3. Call Audio and Call Metadata

We do not record or store call audio as part of normal calling service. We do store call metadata, including numbers, time, duration, destination, rate, and status, so we can provide call history, billing, support, fraud prevention, and compliance records.

4. How We Share Information

We do not sell your personal information. We share information only as needed with:

• Telecommunications providers and carriers that route calls or provision numbers.
• Payment processors and merchant-of-record providers that process transactions.
• Hosting, database, analytics, email, security, and support vendors.
• Regulators, law enforcement, courts, or other parties when required by law.
• Professional advisors or successors in connection with audits, compliance, or a business transfer.

5. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember settings, protect the service, measure usage, and improve reliability. You can control cookies through your browser settings, but some account features may not work correctly if required cookies are blocked.

6. Data Retention

We keep account, call, billing, payment, support, and security records for as long as needed to provide the service, resolve disputes, prevent fraud, meet legal and telecom obligations, and maintain accurate financial records. When information is no longer needed, we delete it or de-identify it where practical.

7. Security

We use technical and organizational safeguards designed to protect personal information, including encrypted connections, access controls, server-side payment handling, and security monitoring. No online service can guarantee absolute security, so you should keep your account credentials private and contact us if you suspect unauthorized access.

8. Your Choices and Rights

Depending on your location and applicable law, you may request to:

• Access or export account, billing, and call history information.
• Correct inaccurate account information.
• Delete certain personal information, subject to billing, fraud, telecom, and legal retention requirements.
• Object to or restrict certain processing where applicable.

To make a request, email prajwalshindeee@gmail.com.

9. Children

Ringringa is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where required.

10. Changes to This Policy

We may update this Privacy Policy as our service, vendors, legal obligations, or security practices change. Updates will be posted on this page with a new last updated date.

11. Contact

For privacy questions or requests, contact Ringringa at prajwalshindeee@gmail.com or visit our Contact page.